NOW everybody use technology in they life So, E-Government is choice for people can to seek information. "E-Government Policy" the use of technology to enhance access to and delivery of government services to benefit citizens, business partners and employees. It has the power to create a new mode of public services where all organisations deliver a modemised, integrated and seamless seamless service for their citizene.
- From provider-led to citizen-centric services
- From universalism to CRM ( Customer Relationship Management ) and personalised services
- From information provision to integrated on-line transaction;
- From ' fat' to 'lean' cost/performance ratios.
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